How much assistance do you provide for my website?
We will assist you with all support for services provided directly thru Our Website. We will help you with basic settings for your email software and ftp client, as well as assist you with using the web browser control panel.
We will not responsible for teaching you how to use another company's products. Example: We will assist you with the settings for using Macromedia Dreamweaver, but we will not teach you how to actually use the product itself. You need to contact the software maker in such a situation, who provides tech support for how to use their product. We cannot even attempt to support all the thousands of software products on the market. We will attempt to provide some tech support for the most popular programs our clients use.
We will not responsible for assisting with your own programs and cgi/php scripts. If you choose to install your own programs and cgi/php scripts on your site, you are responsible fully for installing them. We will ONLY provide support for any program or cgi/php script that we provide pre-installed with your web hosting package. We will also not responsible for designing, nor developing, your website, including HTML and/or images. We will attempt to give a quick look at your design/development problem, and offer a suggestion if it is a small issue. Anything complicated relating to design/development is not the responsibility of UsahawanTerbilang.com's Hosting.
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